Responsible Gaming

288 Responsible Gaming — Play for Fun, Know Your Limits, Stay Safe

Gaming is entertainment, not an obligation. At 288, we believe every player should be able to play safely and in control. Your wellbeing and peace of mind are our top priority.

🤝

288 is committed to providing you with safety tools, transparent information, and support whenever you need it — so gaming stays a source of enjoyment, not stress.

18+
Adults Only
24/7
Support Team
Limits
Set It Yourself
Break
Whenever You Need

Our Responsible Gaming Tools

Tools 288 Provides to Keep You Safe

Set a Deposit Limit

Set your own maximum daily, weekly, or monthly deposit amount. You'll never be able to spend beyond your budget.

Set a Time Limit

Decide in advance how long you'll play each day. Once the time is up, the platform will automatically alert you.

Taking a Break

Take a break anytime, from 24 hours up to 6 weeks. Clear your head, then come back when you're ready.

Self-Exclusion

Feeling like you've lost control of your play? Voluntarily exclude yourself for a set period — anywhere from 1 month to 5 years.

Real-Time Transaction Tracking

View your full deposit, withdrawal, and win/loss history at any time. Transparency is the best protection.

24/7 Support Team

Our support team is here for you at any time you're facing difficulties. Speak freely — your privacy is always protected.

What Is Responsible Gaming and Why It Matters

Responsible gaming isn't just about placing smaller bets. It means knowing your financial limits, keeping entertainment as entertainment, and not letting gaming take priority over other responsibilities in your life. At 288, we are fully committed to building a responsible gaming culture.

Online gaming can be a legitimate and enjoyable form of entertainment — as long as you engage with it responsibly. However, uncontrolled play can negatively affect your family life, finances, and mental health. That's why 288 encourages every player to stay aware of their own gaming habits.

When gaming crosses from entertainment into compulsion, it becomes a problem. We want you to be well and happy before, during, and after you play. That's why 288 gives you multiple layers of protection — all entirely within your control.

Core Principles

Responsible gaming means playing for enjoyment, not just to win. Never bet money you cannot afford to lose.

Warning Signs — When to Be Careful

If you notice the following signs, your gaming habits may be becoming problematic. Stop now and seek support.

Financial Warning Signs
  • Chasing losses by placing repeated bets
  • Borrowing money or spending savings to fund gaming
  • Spending bill money on gambling
  • Spending more than planned
Emotional Warning Signs
  • Feeling restless or irritable when not playing
  • Lying to family about gaming
  • Neglecting work or studies in favour of gaming
  • Feeling angry or devastated after a loss
Don't Wait to Get Help

If you notice any of the above signs in yourself, contact our support team today. We're here to help, not to judge.

Check Yourself — 10 Questions

Answer the following questions honestly to review your gaming habits. If you answer "Yes" to more than 3, it's important to seek support.

1

Do you spend more time or money on gaming than you originally planned?

2

Do you find it difficult or impossible to stop playing even when you want to?

3

Do you feel restless, irritable, or anxious when you're not playing?

4

Have you ever lied to family or friends about your gaming?

5

Do you keep betting to try to win back money you've lost ("chasing losses")?

6

Has gaming affected your work, studies, or family responsibilities?

7

Have you ever borrowed money or dipped into your savings to cover gaming costs?

8

Do you gamble to escape stress or anxiety?

9

Have you repeatedly failed to control how much you play?

10

Has gaming caused tension or damaged relationships with people close to you?

Review Results

0–2 Yes: Normal. 3–5 Yes: Time to be cautious. 6+ Yes: Seek help immediately. Contact us — [email protected]

288 Responsible Gaming Tools

288 offers multiple effective tools to keep you safe on the platform. They are completely free and available to use at any time.

Deposit Limit

Set daily, weekly, and monthly deposit limits. Reductions take effect immediately. Increases require a 7-day waiting period — this is in place for your own protection.

Session Time Limit

Decide in advance how long each session will last. Once the time is up, you'll receive an automatic alert and the session will end.

Cooling-Off Period

Take a break for 24 hours up to 6 weeks. Your account will be temporarily deactivated during this time.

Self-Exclusion

Exclude yourself completely for 1 month to 5 years. Your account will be fully inaccessible during this period.

Gaming History & Analysis

View your complete record of total deposits, total bets, and wins/losses. Understanding your own patterns is the first step.

How to Set Limits — Step by Step

Setting limits on 288 is straightforward. Just follow a few simple steps to create a safer gaming environment for yourself.

1
Log In to Your Account

Log in to your 288 account and click the profile icon in the top right corner.

2
Go to "Responsible Gaming" Settings

Select the "Responsible Gaming" option from the profile menu.

3
Select Limit Type

Deposit Limit, Session Time, Cooling-Off, or Self-Exclusion — choose whichever suits your needs.

4
Set Amount and Duration

Enter the amount or time limit and select when it should take effect.

5
Confirm

Clicking the "Confirm" button will apply the limit immediately and you will receive a confirmation message.

Please Note

Lowering your limit is always instant. But to raise a limit, a 7-day waiting period applies — this is to protect you from impulsive decisions.

Minor Protection

288 strictly serves players aged 18 and above only. Protecting minors is one of our most important responsibilities.

  • Age is verified at registration and confirmed through ID documents during the KYC process.
  • Suspicious accounts are reviewed immediately.
  • If an underage user is identified, the account will be closed and all funds returned.
  • Parents can prevent their child from accessing the platform — contact our support team for details.
For Parents

If your child has registered on 288, contact us immediately at [email protected]. We will take action within 24 hours.

Frequently Asked Questions

Yes, all of 288's responsible gaming tools are completely free. Deposit limits, session time, cooling-off, or self-exclusion — everything can be set easily from your account.

Your balance is safely held during the self-exclusion period. Once the exclusion ends and your account is reactivated, you can use or withdraw it.

Reducing your limit takes effect immediately. However, increasing a limit requires a 7-day cooling period, which protects you from decisions made in the heat of the moment.

The 288 support team is available 24/7. Email us at [email protected]. We also recommend consulting a professional mental health advisor. Your identity will remain completely confidential.

No. 288 strictly serves players aged 18 and above only. Age is verified at registration, and any account found to belong to a minor is closed immediately.

Your account will be temporarily inactive during the cooling-off period, so you won't be able to take part in promotions during that time. However, your wellbeing and safety matter far more than any bonus.
🛡️

Play Safe, Enjoy Responsibly

Join 288 and use our responsible gaming tools for a safe and enjoyable gaming experience.

18+ Adults Only Set Your Own Limits 24/7 Support
বাংলা